Changelog

We've added a new Campaign Resource Management permission for Vendors, giving them more control over the resources related to their campaigns while keeping Managers in full control.
With this permission enabled, Vendors can manage their own:

• Tracking Numbers

• Number Pools

• Traffic Sources

• Campaigns

• Integrations (Google Ads and Facebook Ads)

Vendors can work only with their own or assigned resources, while Managers continue to have full visibility and control over all entities. This update gives Vendors greater independence to manage and optimize their traffic without affecting existing Manager permissions.

We are excited to introduce the new Dispute Management System in Dialics.
Now buyers can easily dispute calls they believe are invalid, while managers can review and resolve disputes through a centralized interface with full transparency and tracking.
The new system helps improve trust between buyers and vendors, simplifies communication, provides clear financial adjustments, and gives all parties complete visibility into dispute history and resolution statuses.

We’ve introduced a new JS Param Modifier component in the Call Flow builder.
This component allows you to modify, format, and transform call parameters using JavaScript directly inside your flow. You can also use AI to generate scripts, making it faster and easier to implement custom logic without coding from scratch.
Use this component to adapt call data to your routing rules, buyer requirements, and integrations.