August 5th, 2024

Improved

Strict Mode

For the functionality "Send Duplicates to Different," we have added a mode for using this option. Now you can more flexibly choose how you want to use it.

Strict Mode controls the distribution of duplicate calls. When this mode is activated, the system directs incoming duplicate calls only to destinations that have not previously received them. If no such destinations are available, the system rejects the calls. When this mode is deactivated, duplicate calls are directed to new destinations but not to previous connected one.

Benefits:

  • Maximizing profit: Buyers do not want to purchase duplicate calls.

  • Increasing customer satisfaction: Clients receive unique calls.

  • Efficient call distribution: Avoids sending duplicate calls to the same destinations.

  • Reducing rejections: When activated, the system rejects unnecessary calls, saving resources.

Strict Mode is useful for improving service quality and increasing revenue by optimizing call distribution.