The Dialics team is proud to introduce its new functionality: Call Flow.

Call flows allow users to create paths for inbound calls quickly. With the drag-and-drop functionality, you select the necessary component and place it anywhere you need in the workspace. This way, you can build the entire call process, from choosing the destination and setting the business hours to specifying the routing options if necessary and creating the required connections.

Call flows are very convenient and enable users to visualize the call process easily. This leads to the following evident benefits:

• Flexible configuration of call processing

• High-quality lead generation

• Time savings

You can find more details about the functionality here.